Getting Help

Contact us

We’re here to help.

For questions, issue reports, or feedback, contact support@earthranger.com and include a brief description of the problem you’ve encountered.

support@earthranger.com

What to include in your message

The more context you can share, the faster we can help. Where possible, include:

  1. What happened — A brief description of the problem and what you expected to happen instead.
  2. Where it happened — The name of the Route or Connection involved, and the technology it uses.
  3. When it happened — The approximate date and time, including your timezone.
  4. What you saw — Any error messages, screenshots, or entries from the Activity Logs.

Additional Resources

FAQ Answers to the questions we hear most often about Gundi.
Integration catalog Browse every supported technology and its configuration guide.
Release notes See what’s new and recently updated in Gundi.