Ctrack Crystal

Website: https://ctrackcrystal.com/ 

This integration requires assistance from CTrack Crystal. Please get in touch with our Support Team at support@earthranger.com if you need help at any point during this process.

Prerequisites

CTrack Crystal

You will need:

  • Subscription Key, also called “Primary Key”
  • Username and Password associated to the Key.

EarthRanger

To send event data to EarthRanger, you will need:

  • A special EarthRanger user (e.g., “Gundi Service Account”) for this integration. 
    Please refer to EarthRanger's documentation or contact Support.
  • A long-lived token for authentication assigned to the user created in the previous step. 
    Please refer to EarthRanger's documentation or contact Support.

Integration Process Summary

  1. Contact CTrack Crystal to start the integration process. 
  2. Request the following API credentials for the EarthRanger/Gundi integration:
    1. Primary Key
    2. Username
    3. Password
  3. Contact the EarthRanger Support Team (support@earthranger.com) to:
    1. Request access to the Gundi Portal, or
    2. Ask us to configure the CTrack Crystal connection for you.

Configuration

GUIDES

1. Gundi Connection Settings

1.1 Login to Gundi.

1.2 Click Create Connection.

1.3 Select CTrack Crystal.

1.4 Select your Organization.

1.5 Enter a name for this connection under Connection Name (e.g, Ctrack Crystal - AreaName)

1.6 Configure your subscription key, username, and password.

1.7 Click Next.

1.8 Select a Destination. Please consult our guide.

2. EarthRanger Settings

The following configurations are optional:

2.1. Select the data you want to see in the map.

2.1.1 Log in to EarthRanger as an admin (site.pamdas.org/admin).
2.1.2 Go to Source Providers.
2.1.3 Select the Source Provider created for this integration (e.g., "ctrackcrystal")

The “Source Provider” is automatically created after Gundi successfully retrieves data from this integration and pushes it to EarthRanger. If you don't find it, please ensure your Connection includes a Destination, and review the Connection Activity Logs for additional details. You should see some records mentioning that Gundi successfully delivered data to EarthRanger.
Important Note:  The integration might take 10 minutes to run. Please verify your connection after this period.

2.1.4 Click on Subject Details Configuration.
2.1.5 Configure the additional information you would like to see on the map.

2.2 Assign your Subjects to a Subject Group.

2.3 Rename your Subjects

Please refer to EarthRanger's documentation or contact Support.

Data Pull Frequency

Approximately every 10 minutes.

 

Vehicle Tracking, Pull Integration, Data Provider
July 17, 2026